I built AttendBeacon to give back to the community: an event platform for online, hybrid and in-person events that's free for almost everyone. Apple Wallet tickets, scanners, screen signage, live polls, surveys, call for speakers, crew rosters and more features than most expensive platforms.
Tips and best practices for building applications on the Power Platform / Dynamics 365 by Peter Ruiter
Latest Posts
What is actually in your Power Platform estate, and what it would cost to fix.
An open-source analyzer that reads your Power Platform or Dynamics 365 environment, prices its technical debt in ranges and turns it into a backlog. It never writes to the environment, names every check it could not run, and checks whether your contact centre can get a conversation to a person.
Your Dynamics files, your data center
Dynamics 365 document management on storage our clients choose and host, with each user's access enforced by that storage rather than by the app in front of it. Nextcloud
Opening hours, live queues and callbacks your voice agent can actually speak.
A Copilot Studio voice agent cannot tell a caller whether you are open, how busy the queue is, or ring them back at ten tomorrow. This open source Dataverse toolkit gives it all three, in a phrase it can read straight out. MIT, seventeen Custom APIs, proven on a real call.
Dynamics 365 Performance Probe Browser Extension
The client says the system is slow. The monitoring says response times are fine. Both are right, and they're measuring different things. A free browser extension that measures both, names the likely cause, and tells you who can actually act on it.
Moving Contact Center config between environments is still this painful. So I built a tool that skips CMT entirely.
Promoting Dynamics 365 Contact Center config with CMT means hand-editing data.xml, importing rulesets twice, and hoping. I built a free tool that skips CMT entirely natural-key matching, automatic GUID remapping, dry-run first.
What does a Dynamics 365 Contact Center actually cost? I built a calculator to find out
Ask three people what a Dynamics 365 Contact Center costs and you get three answers and a shrug. Customer Service Premium or Enterprise plus the Contact Center add-on? What happens to Copilot credits when you switch on the AI
Just a quarter of citizens rate government service well. That number is very fixable now!
Capgemini's research puts citizen satisfaction with government customer service at 25%, last of every sector we surveyed. The tools to move that number are finally good enough. Microsoft Dynamics 365 Contact Center is a platform I would happily put in front of a regulator.