POWER PLATFORM ARCHITECT
Tips and best practices for building applications on the Power Platform / Dynamics 365 by Peter Ruiter
Microsoft Ignite 2024 introduced the most important changes to the Microsoft technology stack. The conference revealed major updates to Copilot, Azure, and the Power Platform. AI integration, data management, and enterprise security emerged as central themes. In this piece, I'll
Autonomous agents with AI will transform businesses by automating tasks, enhancing decisions, and boosting efficiency. They act independently and learn. Implementing involves assessing needs, choosing solutions, and addressing data.
More and more organizations are struggling to manage the exponential growth of their digital assets across multiple environments. Poor data governance practices can lead to security risks, compliance issues, and inefficiencies that hinder productivity and decision-making. That's where the Center
Dynamics 365 Contact Center integrates generative AI and Copilot, enhancing customer service with personalized communication, efficient CRM integration, and real-time analytics for operational excellence
Knowledge Draft Assist in Dynamics 365 Customer Service enables agents to create knowledge articles from cases, enhancing efficiency and customer satisfaction by streamlining knowledge management.
At Microsoft Build, key updates to Power Apps include Copilot Studio for automating processes, data integration, and publishing Copilot extensions. Power Automate introduces AI-driven workflows and new automation features. Power Apps enhancements also feature native Git integration and coauthoring.
In the landscape of AI and human capital, our focus on change management and AI adoption has revealed a promising future. It encompasses a holistic strategy that considers the nuances of OCM and EPPM, ensuring that human capital remains at the forefront.
By leveraging the Power Platform, government organizations can modernize their operations and deliver services with efficiency. Say goodbye to manual processes and hello to a streamlined, digital future. From reducing paperwork to optimizing resource allocation, the possibilities are endless.